Frequently Asked Questions
CAN THE CHAIN BE COMBINED?
Sure! All our chains come with rings so you can combine them and they can also be used for other bags
CAN I CHOOSE THE BAG CHAIN?
Each model has up to 5 different chain variations. But if you want a chain that does not appear in the variants, you can buy it separately in the chain menu. We have models of 90-95 cm to carry them as a shoulder bag and 55-60 cm to carry them on the shoulder.
HOW CAN I CLEAN MY BAG WITHOUT DAMAGE?
If you have caused a stain on the bag, the most effective way to remove it is with a damp wipe or with soap and water, giving it gently. Try not to store it with the chain resting directly against the skin, it could leave a mark.
DO YOU DO DISCOUNTS?
No, we do not work with sales as our bags are timeless.
Shipping & Returns
DO YOU SHIP WORLDWIDE?
Yes! You can check your shipping rate and times at checkout
DO YOU ACCEPT RETURNS?
Yes of course! Within 30 days.
Do you want to return your order? click here
DO YOU DO INTERNATIONAL SHIPPING?
Yes, if your country does not appear in the options, contact us at firstname.lastname@example.org