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bags and chains

Can you choose the bag chain?

Each model has up to 5 different chain variations. But if you want a chain that does not appear in the variants, you can buy it separately in the chain menu. We have models of 90-95 cm to carry them as a shoulder bag and 55-60 cm to carry them on the shoulder.

Can all the products be combined?

Clear! All our chains come with rings so you can combine them and they can also be used for other bags

Do you do discounts?

No, we do not work with sales as our bags are timeless.

How can I clean my bag without damaging it?

If you have caused a stain on the bag, the most effective way to remove it is with a damp wipe or with soap and water, giving it gently. Try not to store it with the chain resting directly against the skin, it could leave a mark.

Shipping & Returns

How long does a shipment to the Peninsula take?

It takes 2-3 business days, if your order is placed after 1:00 p.m. it counts as if it were the next day.

Do you ship to the Canary Islands?

Yes, it takes between 5-7 business days and we will need your ID, I understand.

Do you do international shipments?

Share details about your shipping policies, item returns, or customer service.

How does the order arrive?

The order arrives in a box with a logo, with a card and stickers.

What payment methods are accepted?

We accept payment by credit / debit card (Mastercard, Visa), Paypal and Apple Pay

Do you have a physical store?

We currently do not have a physical store.

Do you have another question?


GENERAL INQUIRIES
info@oliviamareque.com

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