Refund policy
You have a period of 30 days to request the return of any item.
For a product to be considered eligible for return, it must be in the same condition in which it was purchased, without signs of use and with the original label attached. The packaging must be in perfect condition, protected and wrapped. If you do not keep the black plastic bag with the logo, you must add one so that the box is not damaged. If it is in poor condition, €4 will be charged.
To initiate a size change or a return, please access the following link by filling in the text boxes with the order ID and purchase email:
For a product to be considered eligible for return, it must be in the same condition in which it was purchased, without signs of use and with the original label attached. The packaging must be in perfect condition, protected and wrapped. If you do not keep the black plastic bag with the logo, you must add one so that the box is not damaged. If it is in poor condition, €4 will be charged.
To initiate a size change or a return, please access the following link by filling in the text boxes with the order ID and purchase email:
For current returns: https://returns.itsrever.com/oliviamareque
For any questions or queries you can send an email to: help@itsrever.com
Logistics information related to your return
- Returns of orders from Spain have a cost of €5 per refund
- Returns of orders from the rest of the EU have a cost of €10 per refund
- Returns of orders from outside the EU have a cost of €20 per refund
- Gift cards or exchanges from Spain have a cost of €5.